Terms & Conditions

TERMS & CONDITIONS

Consai Web Agency FZ-LLC Effective Date: 06 April 2026

1. Introduction

These Terms and Conditions govern the use of the website and services provided by: Consai Web Agency FZ-LLC Ras Al Khaimah Economic Zone (RAKEZ), United Arab Emirates By accessing our website or engaging our services, you agree to these Terms.

2. Scope of Services

Consai provides digital and technology services, including but not limited to:

• AI systems & automation
• Web development & design
• Digital marketing & lead generation
• Consulting & strategy
• Software and IT solutions

All services are provided based on individual agreements, proposals, or contracts.

3. Client Obligations

Clients agree to:

• Provide accurate and complete information
• Respond in a timely manner
• Deliver required materials (content, access, data)
• Ensure legal compliance of provided materials

4. Pricing & Payment

• All prices are stated in USD or AED unless agreed otherwise
• Payments must be made according to agreed milestones
• Late payments may result in:
  • Service suspension
  • Additional fees

5. Intellectual Property

5.1 Ownership

• All work remains property of Consai until full payment is received
• After payment, ownership is transferred unless otherwise agreed

5.2 Consai Assets

• Frameworks, systems, templates, AI models remain property of Consai

6. Confidentiality

Both parties agree to:

• Keep all business information confidential
• Not disclose sensitive data to third parties

This obligation continues after project completion.

7. Limitation of Liability

Consai shall not be liable for:

• Indirect or consequential damages
• Loss of revenue, profit, or data
• Third-party failures (hosting, APIs, platforms)

Maximum liability is limited to the total amount paid for the service.

8. No Guarantees

We do not guarantee:

• Specific rankings (SEO)
• Exact lead numbers
• Revenue outcomes

9. Third-Party Services

Projects may include third-party tools:

• Hosting providers
• APIs
• Marketing platforms

Consai is not responsible for outages, policy changes, or failures of third parties.

10. Data Protection

We process personal data in accordance with:

• UAE PDPL (Federal Decree-Law No. 45 of 2021)
• GDPR (where applicable)

Please refer to our Privacy Policy for details.

11. Project Delivery & Timelines

• Timelines are estimates unless contractually fixed
• Delays caused by the client extend delivery deadlines

12. Revisions & Changes

• Revisions are limited to agreed scope
• Additional work = additional cost

13. Termination

Either party may terminate:

• With written notice
• If the other party breaches obligations

Upon termination:

• Completed work must be paid
• Access to services may be revoked

14. Governing Law

These Terms are governed by:

• Laws of the Emirate of Ras Al Khaimah
• Applicable UAE Federal Laws

Any disputes shall be resolved under RAKEZ jurisdiction.

15. Force Majeure

Consai is not liable for delays caused by:

• Natural disasters
• Government actions
• System failures beyond control

16. Independent Relationship

Nothing in these Terms creates:

• Partnership
• Joint venture
• Employment relationship

17. Amendments

Consai reserves the right to update these Terms at any time. Updated versions will be published on the website.

18. Contact

Consai Web Agency FZ-LLC Ras Al Khaimah Economic Zone (RAKEZ) United Arab Emirates Email: info@consaiagency.com Website: consaiagency.com Tel.: +971522964119 or +971 58 581 1459