CONSAI Agency

Privacy Policy

Data Protection and GDPR Compliance in Dubai. Learn how CONSAI secures and processes personal data under EU and UAE regulations.

Privacy Policy

Consai Web Agency FZ-LLC Effective Date: 06 April 2026

1. Company Information

This Privacy Policy applies to: Consai Web Agency FZ-LLC Ras Al Khaimah Economic Zone (RAKEZ), UAE License No: 47031419 Operating Address: Compass Building, Al Hulaila Industrial Zone, Ras Al Khaimah, United Arab Emirates Email: info@consaiagency.com Website: consaiagency.com Tel.: +971522964119 or +971 58 581 1459

2. Legal Framework

We process personal data in accordance with:

UAE Federal Decree-Law No. 45 of 2021 (PDPL)
EU General Data Protection Regulation (GDPR)
RAKEZ Free Zone regulations

3. Nature of the Business

Consai Web Agency FZ-LLC is a licensed Free Zone company providing:

IT & Software Development
AI Development
Marketing & Digital Strategy
Web Design & Consulting

4. Data We Collect

We collect only necessary and relevant data:

Personal Data:

Full name
Email address
Phone number
Company name and role

Technical Data:

IP address
Device information
Browser type
Usage behavior

Business Data:

Project-related information
Communication records

5. Purpose of Data Processing

Your data is processed for:

Service delivery and project execution
Client communication
Business operations and CRM
Marketing and analytics
Legal compliance

6. Legal Basis for Processing

We rely on:

Consent
Contractual necessity
Legitimate business interest
Legal obligations

7. Data Storage & Hosting

Your data may be stored:

On secure EU-based servers where appropriate
On UAE-compliant infrastructure

All systems follow:

Encryption standards
Access control policies
Secure infrastructure

8. Data Sharing

We do not sell your data. Data may be shared with:

Hosting providers
CRM & analytics tools
Legal / regulatory authorities (if required)

All third parties are vetted for compliance.

9. International Data Transfers

Due to global operations (EU ↔ UAE), data may be transferred internationally. We ensure:

Adequate protection measures
Standard contractual safeguards
Compliance with GDPR & UAE PDPL

10. Data Retention

We retain data only as long as necessary:

Active client data → during project duration
Legal data → as required by law
Marketing data → until consent withdrawal

11. Your Rights

Under UAE & GDPR laws, you have the right to:

Access your data
Correct inaccurate data
Request deletion
Restrict processing
Object to usage
Data portability

Contact: info@consaiagency.com

12. Security Measures

We implement:

SSL encryption
Role-based access control
Secure servers
Internal data policies
Regular audits

13. Cookies & Tracking

We use cookies for:

Website performance
Analytics
User experience

Users can control cookies via browser settings.

14. Liability & Compliance

As per UAE regulations and RAKEZ compliance:

We operate under Free Zone laws
Data is handled within legal frameworks
Compliance is continuously monitored

15. Updates to This Policy

We may update this policy periodically. Latest version will always be available on our website.

16. Contact

For all privacy-related inquiries: Email: info@consaiagency.com Website: consaiagency.com